Critical Network Issues [Resolved]

Discussion in 'Archive' started by [PD]MataHari, Feb 25, 2016.

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  1. [PD]MataHari

    [PD]MataHari RedFox Games Staff Member

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    Hello everyone!

    Unfortunately, all game publishing-related services have been suspended as of 2:40 AM on February 25, 2016 due to an unforeseen critical network issue. Our network service provider has investigated the issue and is working hard to resolve it.

    It will take at most 12 hours before services are restored to all our players. Depending on your service, you may or may not be able to access the network before then. We are sincerely sorry that this unfortunate event has occurred right after the game's launch. We are working towards better service and network stabilization to prevent this from happening again in the future. We will communicate any updates to you through our Facebook page and forum.

    As a reminder, Nine Dragons Awaken is going live this Thursday, February 25, 2016, at 6:00 PM PDT!

    We are sorry for any inconvenience and thank you for your patience.

    Sincerely,
     
    Last edited: Feb 25, 2016
    [PD]MataHari, Feb 25, 2016
    #1
  2. dixbutts

    dixbutts Well-Known Member

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    SINCERELY WHO OMG
     
    dixbutts, Feb 25, 2016
    #2
    Veltaine likes this.
  3. Alys2

    Alys2 Active Member

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    i dont think so it still say cant connect to client
     
    Alys2, Feb 25, 2016
    #3
  4. NdOnunze

    NdOnunze New Member

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    Is there literally no one in game right now because im new to forms let alone gaming one but im getting the impression people are playing as I speak?

    Confirm?
     
    NdOnunze, Feb 25, 2016
    #4
  5. archforge

    archforge Member

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    9D has 3 hours till it is open, the only server that should be up is RF Online.
     
    archforge, Feb 25, 2016
    #5
  6. Alys2

    Alys2 Active Member

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    maybe some but not me i cant log in
     
    Alys2, Feb 25, 2016
    #6
  7. Darkfiregoth

    Darkfiregoth Member

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    Noone can log in BECAUSE THE GAME ISN'T OPEN! >.<
     
    Darkfiregoth, Feb 25, 2016
    #7
    LuLUUUL and xFlyingArtx like this.
  8. Nohsir

    Nohsir New Member

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    So now that the network issue has been resolved the predicted time to open the servers will stay the same as before? 6 PM PST
     
    Nohsir, Feb 25, 2016
    #8
    kilroyjr likes this.
  9. MISSINGPEACE

    MISSINGPEACE New Member

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    So if i live in UK what time will servers going to be open
     
    MISSINGPEACE, Feb 25, 2016
    #9
  10. MasterBomb

    MasterBomb New Member

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    London time -7 hours
     
    MasterBomb, Feb 25, 2016
    #10
  11. Blitzcronk

    Blitzcronk Well-Known Member

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    If this is resolved this needs closing. I saw the title of this thread and it is confusing.
     
    Blitzcronk, Feb 25, 2016
    #11
  12. MISSINGPEACE

    MISSINGPEACE New Member

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    well i still can't connect to the server....
    sorry checked and still 2 h left if it will be as they said
     
    MISSINGPEACE, Feb 25, 2016
    #12
  13. Blitzcronk

    Blitzcronk Well-Known Member

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    The server is down until release goes live at 6PM PDT.
     
    Blitzcronk, Feb 25, 2016
    #13
  14. MISSINGPEACE

    MISSINGPEACE New Member

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    yeah sorry my math sucks :D needed to check with mother google yea still 2 h short
     
    MISSINGPEACE, Feb 25, 2016
    #14
  15. Nilson

    Nilson New Member

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    Estou esperando, com muita vontade, Espero manter sua palavra servidor aberto 18:00 horas..
    Att: Nilson
    [​IMG] ​
     
    Nilson, Feb 25, 2016
    #15
  16. GetLostBaby

    GetLostBaby Member

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    Btw.. speak with your team to make PaySafeCard as a payment method too. Many people is using that ...even me.
     
    GetLostBaby, Feb 25, 2016
    #16
  17. smakdonw

    smakdonw Member

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    english please. forum rules require you to post in english unless the thread specifically says its for other languages. pm me if you wanna talk portuguese.
     
    smakdonw, Feb 25, 2016
    #17
  18. Zekee

    Zekee New Member

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    Basically there wont be any problem?? game will be available in 1 hour and 30 mins from now right? Just making sure
     
    Zekee, Feb 25, 2016
    #18
  19. Enraged

    Enraged New Member

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    Enraged, Feb 25, 2016
    #19
  20. DeeShan

    DeeShan Member

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    Yup, in case of nothing changed
     
    DeeShan, Feb 25, 2016
    #20
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