Server Maintenance: 8/2/2016

Discussion in 'Maintenance & Patch Notes' started by [GM]Gourdy, Aug 2, 2016.

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  1. ELviselmo

    ELviselmo New Member

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    Tried the different Account still doesnt work Tried on a different computer running the same Windows 8 and doesnt work
     
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  2. ToxicStarsHD

    ToxicStarsHD Member

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    i was scrolling threw the update files and i didnt see anything regarding to the latest updates like the gemni boxes show on the update screen but when i checked my folder it wasnt there neither was soccer the updates arent transfering tomy update folder is that why we cant sign in because we dont have the proper update?
     
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  3. MarksM3n

    MarksM3n New Member

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    Since august 5 i've been trying to get on. but this morning i tried and i got in game but sadly i disconnected and i couldn't go back in the tease is real.




    tumblr_m3nrdbt4Or1r1v8ydo1_500.gif
     
  4. Credibleblock617

    Credibleblock617 Well-Known Member

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    Bro that was the same thing that happened to me yesterday lol
     
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  5. MarksM3n

    MarksM3n New Member

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    Wow if this isn't fixed by tomorrow ima cry i swear its been 1 week and almost 2
     
  6. [GM]Gourdy

    [GM]Gourdy RedFox Games Staff Member

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    Hi all, thanks for the information. After further testing, our IT team has requested that players who are experiencing this issue should test logging in by disabling your anti-virus temporarily. If you can log in successfully after that, please let us know your anti-virus program via ticket (for discretion) or, if you are comfortable, on this thread.

    Our support team has informed us that a few players who tried to log in through a different device was successful, so if it is a problem caused by certain programs, we'd like to pinpoint it. Thank you so much, everyone.
     
  7. Credibleblock617

    Credibleblock617 Well-Known Member

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    I'll try that out :D
     
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  8. Poudy

    Poudy New Member

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    I don't have any antivirus on my PC and I've turned off firewall and Windows Defender. Still no results. To be fair the rumble fighter download file on this website isn't so clean, I had to reinstall to even get the game going, I'm new to this website (I played the game on GamesCampus and OGP).
     
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  9. shadowdooky

    shadowdooky Member

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    I turned off my Windows Defender And i Still couldn't log on :(
     
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  10. Credibleblock617

    Credibleblock617 Well-Known Member

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    same :<
     
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  11. jimmie1208

    jimmie1208 Member

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    I
    I already had my firewall off but idk what anti virus programs i have on. Im not sure where to uninstall them.
     
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  12. jimmie1208

    jimmie1208 Member

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    Is this suppose to be funny GM it still immediately closes and my firewall is off and my antivirus is off.
     
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  13. Hercule

    Hercule Well-Known Member

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    bro no offense you sound like sucky tech support right now lol 3/4 of the community cant login and those who can are experiencing turmoil in game and you just said that. xD I appreciate the fact that your finally on the clock and CAN address the issue but please do it properly... this is counter productive... :/ i **** at this stuff but I can easily tell you its bigger than switching accounts or my anti-virus. (not to mention, you don't think your not to tech savvy but active community already tried that lol)

    Good luck tho guys :) I've been checking up since the uneventful update for good news, keep at it!
     
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  14. jimmie1208

    jimmie1208 Member

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    Its basically NOT a big help NOTHINGS helping with what were being told
    I have NO antivirus program or windows defender on OR my firewall on and yet i STILL cant even play the game.
     
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  15. Paragon

    Paragon Active Member

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    Turned it off Still doesn't work

    Edit: I can now log on????!!!???

    Edit: Passed the login but stuck on the black screen

    Edit, Passed the login and black screen, currently playing rf

    Edit: After my very first game I d/ced ( Server Err)

    Edit: After d/cing and logging back in, stuck on blackscreen
     
    Last edited: Aug 10, 2016
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  16. jimmie1208

    jimmie1208 Member

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    HOW?
     
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  17. Paragon

    Paragon Active Member

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    Idk it just worked,
    Also I d/ced after my very first game
     
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  18. Blunt

    Blunt Member

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    Mines miraclely started working, I even re logged to a diff account succefully
    Ima go to bed now I've been up all night
     
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  19. Paragon

    Paragon Active Member

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    Edit: While stuck on the blackscreen I got that (FUNQ_1275428I) error

    Edit: Relogged again, currently playing RF. Whirlpool of emotions
     
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  20. Credibleblock617

    Credibleblock617 Well-Known Member

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    omg i think they fixed it... :D
     
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