Launcher failure?

Discussion in 'General Discussion' started by yey56egi, Jul 22, 2020.

  1. yey56egi

    yey56egi New Member

    Joined:
    Apr 27, 2016
    Messages:
    4
    Likes Received:
    0
    well as the title shows, after the update I can not enter the game, neither by Steam nor otherwise, I have an image but I don't know how to put it because I never write in forums.
    9d.png
     
  2. Lightfingers

    Lightfingers New Member

    Joined:
    Jun 18, 2020
    Messages:
    8
    Likes Received:
    0
    I was having the same issue since maintenance. I did a reinstall and now I can update, but I can't press the "Game Start" button....
     
  3. yey56egi

    yey56egi New Member

    Joined:
    Apr 27, 2016
    Messages:
    4
    Likes Received:
    0
    yo reinstale el de steam, y descarge e instale el individual y aun asi me
    I re-installed the one from Steam and remains the same, download the individual and have the same problem, uninstall the antivirus and the problem continues, what happened during or after the maintenance that now the laucher does not connect with the update server?
     
  4. Lightfingers

    Lightfingers New Member

    Joined:
    Jun 18, 2020
    Messages:
    8
    Likes Received:
    0
    Yeah i tried the whole Steam thing, uninstall anti-virus, disable firewall and even went as far as to re-install Windows. Then suddenly out of the blue last night it downloads a small patch and finally works. Really wish I knew what I did to make it work, although to be honest I think I had very little to do with the outcome seeing that my other comp suddenly was game working too and I hadn't done a thing to it.
    Overall I re-installed Windows twice, and re-install the game easily over a dozen times without any positive result. Wayyy more headache than any F2P game is worth, and I would have easily walked away had it not been for the fact I just dropped some decent sized coin on CC literally the day before.
     
  5. yey56egi

    yey56egi New Member

    Joined:
    Apr 27, 2016
    Messages:
    4
    Likes Received:
    0
    apparently this matter is not very important because no gm has paid attention to it and it is still happening
     
  6. [CM]NineArts

    [CM]NineArts RedFox Games Staff Member

    Joined:
    Mar 1, 2017
    Messages:
    2,501
    Likes Received:
    2,565
    Please send in a support ticket in regards to your technical issues.
     
  7. Ozbud

    Ozbud Well-Known Member

    Joined:
    Dec 3, 2017
    Messages:
    1,291
    Likes Received:
    929
    Been happening periodically for years, they will offer little support other than generic answers that don’t help
     
  8. yey56egi

    yey56egi New Member

    Joined:
    Apr 27, 2016
    Messages:
    4
    Likes Received:
    0
    sorry how did you request this ticket? Thank you.
     
  9. Ozbud

    Ozbud Well-Known Member

    Joined:
    Dec 3, 2017
    Messages:
    1,291
    Likes Received:
    929
    If you’re on laptop/pc click the support button at top of page then ticket.

    if you’re on forum on a mobile there’s an icon in top right corner of forum.
     

Share This Page