I played during Yang event 1 and my characters were never transferred? Is there someone who can help me get my healer back pls?
you played during yang event but did you have space for character to transfer to in yin? if not.. you lost your yang character forever.
As @Sirme said, If you didn't opt and prepare your characters for transfer, you will no longer be able to transfer your character.
You should be active while playing on the event server and be on alert... especially within the event period. No wonder why the 2nd Seasons hasn't come yet.