Two Issues after this maintenance !!

Discussion in 'General Discussion' started by AdeonSurya, Jun 23, 2020.

  1. AdeonSurya

    AdeonSurya New Member

    Joined:
    Oct 26, 2016
    Messages:
    15
    Likes Received:
    7
    1. Client "start button" cant be clicked
    >Re-install >game starts then
    2. "Login Failed, contact gm if the problem persists"
    so ya again, "GAME START" button doesn't work

    both my accounts getting the same message
    Please look into this issue A.S.A.P
    thanks
     
  2. BirdbrainX

    BirdbrainX Well-Known Member

    Joined:
    Nov 5, 2018
    Messages:
    754
    Likes Received:
    439
    Hmm, no problems logging in here.

    Downloaded the new patch after maintenance, started up the game, and login was fine. Which server are you on?
     
    AdeonSurya likes this.
  3. AdeonSurya

    AdeonSurya New Member

    Joined:
    Oct 26, 2016
    Messages:
    15
    Likes Received:
    7
    I am from Tao server,

    I tried random ID and password and get the same message "Login Failed, contact a GM if the problem persists"
    So ya, it doesn't say "password wrong or accounts don't exist"

    then again, I cant click the "GAME START"
    Tried re-installing many times already.
    the same problem happens in my laptop also

    My network is fine with youtube/surfing the net. I feel the server isn't responding back to me.
    Someone could assist me?
     
  4. BirdbrainX

    BirdbrainX Well-Known Member

    Joined:
    Nov 5, 2018
    Messages:
    754
    Likes Received:
    439
    I just did a test login into Tao server. It seems fine.

    You might want to submit a ticket to support and ask for assistance there.
     
  5. Eroine

    Eroine Well-Known Member

    Joined:
    Apr 14, 2016
    Messages:
    1,644
    Likes Received:
    1,289
    Try add again the exception of the path to your antivirus.
    Try again use the compatibility mode in Windows and run as administrator.
    If you have a virtual machine running on your PC uninstall.
    Try update all your drivers.
     
    BirdbrainX and AdeonSurya like this.
  6. AdeonSurya

    AdeonSurya New Member

    Joined:
    Oct 26, 2016
    Messages:
    15
    Likes Received:
    7
    Finally, It worked <3
    Solution was
    After changing the DNS from automatic to manual 1.1.1.1
    Launcher got patched and could click the "Game Start"

    Thanks, BirdBrainX and Eroine.
    And to GM for the reply to my ticket <3
     
    Eroine likes this.

Share This Page