I've managed to download the recent patch on my launcher and login to my account once. However, I can't log back in to the game server after exiting. I'm getting intermittent "User already logged in. Please try again later" at the start and when I do get to the character select menu, it just says "connecting to a game server" and times out. Edits: Yin server.
I tried logging in my character in Bamboo Village earlier, but encountered the same problem. The problem I'm facing is not restricted to characters on Hefei Map. Also, when I reach the character selection menu, the character names on the right hand side of the screen are greyed out and I am unable to even pick a different character from the three we have.
You should be able to log in now. Let us know if you still encounter any further issues. Thank you, and we're sorry for the interruption.
I see you did a rollback to just before the server outage. I lost my crimson treasure chest winnings now that I had to re-open the chest again.
Send us a ticket and the support team will help you out. There was no intention of a rollback, but a sudden server crash.
problems after updates are far too common, even small updates like this make major problems unintentionally. Once I might be able to understand.... But multiple times????
I successfully refined the +12 weapon (Spear lv1 and Glover lv2). How do I get them back before being rolled back? You can check at 19h30-19h40 server time, acc [H]oangHuynh TKs