Daily Login Reward Issues Thread [FIXED]

Discussion in 'General Discussion' started by [GM]Toast, Dec 7, 2018.

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  1. TDPrank

    TDPrank New Member

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    Date: From 12/5/2018 to 12/9/2018
    Time: all times of 4:00 PM PST and 7:00 PM PST
    Item: all items at the specified times of 4:00 PM PST and all specified times of 7:00 PM PST
    No items were received at the specified times above
    Character Name: Unique
     
  2. xTlRex

    xTlRex Clean Up Crew

    Joined:
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    Date: 12/5/2018 to 12/9/2018
    Time: 4:00PM PST and 7:00 PM PST (i always make sure to get on at these times got an alarm 10 mins before)
    Supposed Item in Calendar:
    12/5/2018: Spiked Nade, Asura
    12/6/2018: Tanzanite of Mana , Thunder Blades
    12/7/2018: Orichalcon, Aikido
    12/8/2018: Devil Giant , Black Friday Box (Blue 2015)
    12/9/2018: Chest Key (Normal), Shadow Fox Corps Box
    Item Received (if any), if different from Calendar: N/A
    Character Name: Cove
     
    Last edited: Dec 10, 2018
  3. MineBoy

    MineBoy New Member

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    Date: 12/5/2018 to 12/9/2018
    Time: 4:00PM PST and 7:00 PM PST
    Supposed Item in Calendar:
    12/5/2018: Asura
    12/6/2018: Thunder Blades
    12/7/2018: Orichalcon
    12/8/2018: Devil Giant , Black Friday Box (Blue 2015)
    12/9/2018: Chest Key (Normal), Shadow Fox Corps Box
    Item Received (if any), if different from Calendar: None
    Character Name: MineBoy
     
  4. MagnumChaos

    MagnumChaos Clean Up Crew

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    man now we gotta do work for their mistake >_>
    Date: 12/7/2018
    Time: 9 AM PST
    Supposed Item in Calendar: Lesser Enchant Card
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    Date: 12/7/2018
    Time: 4 PM PST
    Supposed Item in Calendar: Orichalcon
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    Date: 12/8/2018
    Time: 9 AM PST
    Supposed Item in Calendar: Mystery Key
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    Date: 12/8/2018
    Time: 4 PM PST
    Supposed Item in Calendar: Devil Giant
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    Date: 12/8/2018
    Time: 7 PM PST
    Supposed Item in Calendar: Black Friday Box (Blue) 2015
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    Date: 12/9/2018
    Time: 7:00PM PST
    Item: Shadow Fox Corps Box
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    Date: 12/10/2018
    Time: 9:00AM PST
    Item: Fair Enchant Card
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    Date: 12/10/2018
    Time: 4:00PM PST
    Item: Verda's Coin
    Item Received (if any), if different from Calendar: Nothing
    Character Name: SteelShot

    *This post is subject to edit*
     
    WhiteWater7 likes this.
  5. StarsRf

    StarsRf Member

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    Date: 12/7/2018
    Time: 4 PM PST
    Item : Orichalcon
    Character Name: Stars

    Date: 12/8/2018
    Time: 9 AM PST
    Item: Mystery Key
    Character Name: Stars

    Date: 12/8/2018
    Time: 4 PM PST
    Item : Devil Giant
    Character Name: Stars

    Date: 12/8/2018
    Time: 7 PM PST
    Item : Black Friday Box (Blue) 2015
    Character Name: Stars

    Date: 12/9/2018
    Time: 7:00PM PST
    Item: Shadow Fox Corps Box
    Character Name: Stars

    Date: 12/10/2018
    Time: 9:00AM PST
    Item: Fair Enchant Card
    Character Name: Stars

    Date: 12/10/2018
    Time: 4:00PM PST
    Item: Verda's Coin
    Character Name: Stars No items received
     
  6. [GM]Toast

    [GM]Toast RedFox Games Staff Member

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    We got word back from our developers. We are going to aim for the fix to happen by 7:00PM PST tonight. Our developers will also be gathering player lists from users who have been logging in on those dates and times and compensating them with the items indicated.

    Player lists may take a bit of time to generate. Lets hope for the best tonight.

    7:05PM:
    It doesn't seem we have additional word from our developers at this moment, however they are continually working on this issue. Please let us know if there's still any missing items.

    7:11PM:
    I misheard my translator. He said the issue has been fixed. We will be working on distributing the remaining missing rewards soon.
     
    Last edited: Dec 10, 2018
    TDPrank, Draygashi, BeeBee and 4 others like this.
  7. WhiteWater7

    WhiteWater7 Member

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    I just stayed logged in until the maintenance time 7:00 pm PST and I received the Premium Gemstone Generator. Just thought I'd let you guy's know.
     
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  8. HumoLoco

    HumoLoco Clean Up Crew

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    At 7:11pm I missing my Merry Christmas French Toast af. :<
     
  9. BeeBee

    BeeBee BeeBee

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    As of 7pm PST the issue seems resolved. Is it fair to assume that players need to fill out this form to receive missed items?
    - - - - - - - - - - - - -
    Date: December 4, 2018
    Time: 7pm PST
    Supposed Item in Calendar: Legendary Slayer Box (F) <- all players are due this because of maintenance
    Character Name: BeeBee

    Date: December 5, 2018
    Time: 7pm PST
    Supposed Item in Calendar: Asura (3 days)
    Character Name: BeeBee

    Date: December 6, 2018
    Time: 7pm PST
    Supposed Item in Calendar: Thunder Blades (3 days) <- all players are due this because of maintenance
    Character Name: BeeBee

    Date: December 7, 2018
    Time: 4pm PST
    Supposed Item in Calendar: Orichalcon
    Character Name: BeeBee

    Date: December 8, 2018
    Time: 9am PST
    Supposed Item in Calendar: Mystery Key
    Character Name: BeeBee

    Date: December 8, 2018
    Time: 7pm PST
    Supposed Item in Calendar: Black Friday Box Blue (2015)
    Character Name: BeeBee

    Date: December 9, 2018
    Time: 4pm PST
    Supposed Item in Calendar: Chest Key (Normal)
    Character Name: BeeBee

    Date: December 9th, 2018
    Time: 7pm PST
    Supposed Item in Calendar: Shadow Fox Corps Box
    Character Name: BeeBee

    Date: December 10, 2018
    Time: 9am PST
    Supposed Item in Calendar: Fair Enchant Card
    Character Name: BeeBee

    Date: December 10, 2018
    Time: 4pm PST
    Supposed Item in Calendar: Verda's Coin (unknown amount, probably 5)
    Character Name: BeeBee
     
  10. [GM]Toast

    [GM]Toast RedFox Games Staff Member

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    Players will not need to fill out a form.
     
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  11. HumoLoco

    HumoLoco Clean Up Crew

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    nicely done job, my son.
     
  12. FadedDarkness

    FadedDarkness New Member

    Joined:
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    Messages:
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    Date: 12/7/2018
    Time: 4PM PST
    Item: Orichalcon
    Did not receive any item
    Character Name: Faded

    Date: 12/8/2018
    Time: 7PM PST
    Item: Black Firday Box Blue 2015
    Did not receive any item
    Character Name: Faded
     
  13. WhiteWater7

    WhiteWater7 Member

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    Wonderfully done. Thanks so much for the fix, I appreciate it.
     
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