Error Message when trying to Launch

Discussion in 'Player to Player Support' started by DragonBladeJ, Oct 12, 2016.

  1. DragonBladeJ

    DragonBladeJ New Member

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    After I click game start I get the following error message. I submitted a ticket and got a beat around the bush response.

    Unable to open package file PlayRedFox 9DragonsAwaken Data Sound SoundSR.XP

    How do i fix this error
     
  2. sardaukar2016

    sardaukar2016 Member

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    Check if the package (file SoundSR.XP) is where it should be. On my computer it's at:
    X:\PlayRedFox\9DragonsAwaken\Data\Sound
    If it's there, either the game can't access it because of insufficient user's rights (so you should run it as administrator), or the file has been damaged (possibly by security software, but could be just faulty game client download, or (hopefully not) by malware).
     

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