Log in problem

Discussion in 'Bug Reports' started by Pelbac, Apr 1, 2019.

  1. Pelbac

    Pelbac New Member

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    So I receive this error : "Welcome back! It's been a while since your last log in.Please log into the RedFox website to verify your account!"
    I did that, but the error is still appearing.
     
  2. Starberry

    Starberry World Record (Al Hata), Tournament Ambassador, CUC

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    1. Try unlocking your account through here : https://playredfox.com/users/unlock/new
    2. Check your e-mail address whether it is required to complete the unlocking process.
    If you have done the above steps and your account is still not working, please submit a ticket to the help desk under the "Technical" or "Account" category.
     
  3. Pelbac

    Pelbac New Member

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    Yes, i did all that. Now i am waiting for the my ticket to be processed.
     
  4. Starberry

    Starberry World Record (Al Hata), Tournament Ambassador, CUC

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    They will get back to you as soon as possible.

    Looks like you are a returning player as well, welcome back!
     

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